Shipping policy
📍 Processing Times
All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your confirmation email.
You’ll receive another notification once your order has shipped.
During high-volume periods or new product drops, processing times may be slightly extended — if delays occur, we’ll always communicate via email.
🇺🇸 Domestic Shipping (United States)
We offer multiple shipping options at checkout:
| Method | Delivery Time | Price |
|---|---|---|
| Standard | 3–4 business days | $6.99 |
| Express | 1–2 business days | $14.99 |
| Free Shipping (Over $70) | 3–4 business days | FREE |
Shipping costs are calculated automatically at checkout based on the rate you select.
A tracking number will be provided once your order ships.
🌍 International Shipping
We proudly ship worldwide.
International shipping rates are calculated at checkout based on your destination. The following services are available:
| Method | Delivery Time | Notes |
|---|---|---|
| Free Shipping (Over $70) | Varies by country | Orders $70+ USD |
| DHL Express (Discounted rates from Shopify) | Fastest delivery | Carrier-calculated rate + $1.50 handling fee • Supports prepaid duties |
| USPS (Discounted rates from Shopify) | Varies by country | Carrier-calculated rate + $1.50 handling fee |
Important: Import duties, VAT, and customs fees may apply depending on your country.
These fees are not included in our shipping rates and are the customer’s responsibility.
🔍 Order Tracking
Once your order ships, you’ll receive a tracking number and a direct link to follow your package.
If tracking hasn’t updated in 7 business days, please contact us and we’ll assist you.
📦 Lost or Stolen Packages
EmpowerMent is not responsible for packages marked “Delivered” by the carrier that are lost or stolen.
If this happens, please contact the carrier directly, or reach out to us and we’ll help assist with a claim.
⏳ Preorders & Special Drops
If your order contains a preorder item, the entire order ships together once all items are available.
Estimated preorder timelines will always be shown on the product page.
🖤 Contact Information
If you have questions about your order or shipping status, we’re here to help.
📧 Email: empowermentbrand25@gmail.com
📞 Phone: (520) 261-3839
🏠 Mailing Address:
EmpowerMent (Sole Proprietor)
3104 E Camelback Rd #2644
Phoenix, AZ 85016
United States
Our support team typically responds within 24–48 hours (excluding weekends and holidays).
Thank you for being part of the EmpowerMent movement — empowered by the will, not the way. 🖤